The rules for using this service

Accepting these terms

By creating an account or using Avista Products Media Player at avistaproductsplayer.com — including the slideshow players, channels, digital signage, and the AI Shorts Studio — you agree to these terms. If you use the service on behalf of a business or organization, you confirm you are allowed to accept these terms for it. Avista Products is the service owner and operator.

Your account

You are responsible for your account, for keeping your sign-in details private, and for the media and settings you place on the service. You must be old enough to enter a contract in your area, or have a parent or guardian accept these terms for you. Tell us promptly if you believe someone has used your account without permission.

Media and content you provide

You keep ownership of everything you upload — images, videos, text and clips. You give us permission only to store, process and display your content inside the service so your players, channels, signs and clips work. This permission ends when your content is deleted.

You confirm you have the rights to the media you upload, including any music, footage and people shown in it, and that it does not break the law or anyone's rights. We may remove content or suspend accounts we find breaking these rules or the law.

Published players and viewers

When you publish a player, share link, or review link, anyone who has that link can view the content it shows. You control what you publish and are responsible for it. Anonymous viewers are only counted in aggregate as described in our Privacy Policy.

AI Shorts Studio

• Videos uploaded for Shorts processing are private, and original uploads are automatically deleted after 14 days. Finished clips remain until you delete them.
• Processing uses monthly minutes included with your plan and optional credit packs. Upload length counts against your minutes; minutes do not roll over and have no cash value.
• AI transcription and clip suggestions are helpful but not perfect. Review clips before publishing or posting them.
• We never download videos from other people's YouTube channels. Making clips from a YouTube video requires the video to be yours, with your authorization to use it.

Connected Google services

YouTube and Google Drive features work only with your explicit permission, granted through Google. We use that permission only to provide the features you turned on — listing your own videos and Drive files, importing files you choose, and posting finished clips to your channel when you ask. Disconnect at any time from the app, or through your Google account's security settings.

Subscriptions, billing and credits

Paid plans and one-time credit packs are billed through Square, and Square handles your card details. Subscriptions renew automatically each month or year until cancelled. You can cancel any time from the app; access continues to the end of the paid period and we do not refund the unused remainder unless the law requires it. If a payment fails, we may pause processing features until it is resolved. Prices are shown on the Pricing page; existing subscribers keep the rate they signed up at unless they change plans.

Fair use and service limits

Plans include monthly view allowances. When a player reaches its limit it pauses until the next billing period or an upgrade; we never bill overage automatically. Uploads are limited in size and length as shown in the app, and we may apply reasonable technical limits to keep the service fast and fair for everyone.

Acceptable use

• Do not use the service for unlawful, harmful, or deceptive content, or to infringe anyone's rights.
• Do not try to access other customers' data, probe or overload the service, or resell access without an agreement with us.
• Do not use the service to download, redistribute or re-host media you do not have the right to use.

Availability and changes

We work hard to keep the service available, but we do not promise it will be uninterrupted or error-free, and planned maintenance or events beyond our control can interrupt it. We may add, change or retire features; if a change is significant, we will tell customers in the app. We may update these terms and will update the date above when we do.

Ending the service

You can stop using the service and close your account at any time. We may suspend or close an account that breaks these terms or the law, giving reasonable notice when the situation allows. If we close your account without cause, we will refund the unused portion of your current paid period.

Disclaimers and liability

The service is provided "as is." To the fullest extent the law allows, Avista Products is not liable for indirect or consequential losses, lost profits or lost data arising from your use of the service. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim. Some areas do not allow certain of these limits, so parts may not apply to you.

Governing law

These terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-law rules. Any dispute will be handled in the courts of Bexar County, Texas, unless the law gives you a different venue.

Contact us

Questions about these terms can be sent to Avista Products through the support contact you were given when you signed up.